Answers to common questions about North Side BillPay:

• BillPay costs nothing to use. There is no fixed monthly fee.
  
• The BillPay 7/24 customer service telephone number is 1-877-238-7277.
• It is not advisable to set up a payment the day before the bill is due - always try to have the payment processed by BillPay at least five business days prior to the payment due date.
• You can schedule e-mail notifications when an e-bills are received and for a variety of other scenarios.
• It is advisable to have enough money in the account when the scheduled payment is made to avoid overdraft, return, or late fees.
• Bills can be categorized by purpose, such as utilities, household, etc.
• With North Side BillPay, multiple accounts can be used to fund different bills - you are not limited to using one account for all of your expenditures. BillPay will, however, limit your funding accounts to checking or NOW accounts. Savings, Money Market or Certificates of Deposit are not eligible for BillPay.
• Online reference notes can be attached to your payments as a current or future reminder.
• Extensive online help is available, once you are logged into the system.